Empowering Growth and Achieving Success Together｜Derateck’s 9th Customer Sheet Metal Equipment Training of 2025 Successfully Concluded

To further enhance technical exchange and strengthen its customer service system, Derateck successfully held the 9th Customer Sheet Metal Equipment Training of 2025 last week. The three-day program focused on both theoretical and hands-on training related to CNC press brakes and control systems. Customer representatives from across China gathered at Derateck to deepen their understanding of equipment application in real production environments, laying a solid foundation for more efficient operations in the future.

 

Aprendizagem estruturada com enfoque prático

A formação começou oficialmente a 17 de julho, com um programa de estudos rigoroso que incluiu uma visita à empresa, a apresentação do produto, aulas teóricas sobre equipamento CNC, análise da estrutura do sistema, orientação prática da operação e uma avaliação final das competências.

 

On the first day, customers were given a guided tour of Derateck’s production workshops and assembly lines, gaining a clearer understanding of the company’s manufacturing capabilities, product systems, and quality standards. This was followed by a theoretical course on CNC press brakes delivered by Derateck’s technical engineers. The session provided in-depth explanations of machine structure, working principles, and basic programming—laying the groundwork for the practical training that followed.

 

The second day focused on systematic learning and hands-on practice. Derateck’s technical team provided a detailed overview of the CNC control system architecture and its logic of operation. Supported by the after-sales and marketing teams, participants received step-by-step guidance during actual operation sessions, helping them become familiar with the interface, master the operating procedures, and troubleshoot common issues. With one-on-one support from technicians and repeated practice, customers significantly boosted their confidence and operational proficiency.

Unir a teoria e a prática para reforçar os resultados

On the final day, a targeted assessment was organized to evaluate the trainees’ progress. Each participant completed both a written theory test and an on-site operational exam, simulating real-world production conditions to validate their learning outcomes. After the assessment, Mr. Lixin Wang, Chairman of Derateck, personally awarded certificates of completion to all participants, encouraging them to apply their new knowledge in daily operations to continuously improve production efficiency and product quality.

 

To enrich the training experience, Derateck also arranged light recreational activities such as billiards, table tennis, and bowling, creating a relaxed atmosphere for informal exchanges and strengthening bonds among participants.

Mecanismo de formação mensal para aprofundar o serviço ao cliente

In recent years, Derateck has established a monthly customer training program, focusing on the real-world challenges customers face during machine operation and adapting to their evolving needs. This initiative enables partners to rapidly enhance their skills and effectively resolve issues encountered in front-line production.

 

Derateck’s customer training has now developed into a well-structured and efficient system, significantly improving customer confidence in equipment use and facilitating smoother communication for future service. Training has evolved beyond one-way instruction into a vital bridge for mutual empowerment and collaboration between Derateck and its clients.

 

Looking ahead, Derateck will continue optimizing its training content and expanding its reach, aiming to provide more customers with long-term, systematic, and professional support. We warmly welcome more partners to visit Derateck, connect with our equipment, and grow together with us!